Your Privacy
By accessing this website ( https://www.gbg-group.com.au ), you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.
What information is collected, and why?
When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user’s browser type. We also collect specific information regarding the user’s session on our website. This includes items such as the date and time of the visit and the pages viewed.
Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:
- To request more information or submit an enquiry
- To request or download information or resources, including equipment rental information or forms
- To sign up for a mailing list
- To correspond with us
- Or any other such activity that we deem necessary
The GBG Group does not collect any personally identifiable financial or health-related information.
How is the information used?
Non-personally identifiable information (non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides.
Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.
GBG Group owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. GBG Group may share this information with its business partners for the specific purpose of a promotion or service offering.
Where a user provides their contact information through our website, including by submitting an enquiry or requesting or downloading equipment rental information or other resources, GBG Group may add the user’s contact details to our mailing list and use those details to send newsletters, company updates and other relevant marketing communications.
GBG Group may use third-party service providers, including Mailchimp, to manage contact information and distribute these communications.
Are “Cookies” used on the website?
“Cookies” are small pieces of information that are placed on a web user’s hard drive. We may use cookies to provide you with better service. Cookies are pieces of information that a Web site transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the GBG Group site if you do so.
How is personally identifiable information safeguarded?
GBG Group takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
The website uses appropriate security measures, including access controls, password protection and website security and firewall technologies. Access to personal information is limited to authorised personnel where required for legitimate business purposes.
Links to other web sites
The GBG Group web site may contain links to other internet web sites. GBG Group neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-GBG Group web sites.
How to opt out of correspondence
Based on the information a user has provided, GBG Group may send e-mail correspondence to the user**, including newsletters and other marketing communications**. Each correspondence will contain an easy means to opt out of further correspondence.
